Exchange Policy

  • Goods sold are non-refundable.  Goods sold are exchangeable with a top up if there is a difference in price.
  • Made-to-Measure uniforms are non-exchangeable.
  • Original receipt is needed for exchange within 14 days from date of purchase.
  • Product can be exchanged provided that the product is in its new and original condition. It must not be worn, washed, soiled, altered, tampered with, or damaged due to negligence.
  • Product must be in its original packaging.
  • Exchanges are subjected to availability of stock.
  • United Uniforms Manufacturers Pte. Ltd. reserves the right to make the final decision.
  • United Uniforms Manufacturers Pte. Ltd. reserves the right to alter the policy at any time.
  • If we delivered wrong items to you, please take a pic and send to, subject header other: order xxxxx.  You may also come to our shop for instant exchange (bring the pack which has your order number).
  • Bespoke uniforms are not refundable or exchangable.
  • Please bring the original item(s) and the original receipt to United Uniforms Toa Payoh approach the cashier staff to process your exchange.
  • Please note that in-store exchanges are only available during opening hours.


      Last edited Thursday 14 October 2021 00:45.