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14 OCTOBER 2021
Dear Parents/ Guardians,
Pre-pandemic, we do occasionally run out of stock for certain items or sizes that are popular and we sincerely apologise for the inconvenience caused.
2020 and 2021 have been very different. We have encountered extreme shipment delay of our uniform stocks, coupled with sharp increase of freight costs. The pandemic has resulted in lockdowns and restricted movements in our South-East Asian neighbours, of whom are intricately woven into our supply chain.
The lockdowns and restricted movements in our neighbouring countries have caused manufacturing delay (due to reduced workforce or work-from-home measures) and shipment delay (due to port closure/ congestion).
We are ready to provide the additional service you need to meet your child's uniform needs.
We thank you for your patience and understanding whilst we work tirelessly to ensure that we do meet your child's uniform needs.
Finally, we would like to wish you and your family the best of health whilst Singapore reopens and learns to live with Covid-19.
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